Support
Need a hand with Ever After? Email reaches a human.
For questions, feedback, bug reports, or anything else:
Replies usually land within a day or two.
What I can help with
- Account issues — login problems, password resets, account deletion
- Bug reports and app crashes
- Feature requests and feedback
- Privacy and data questions
- Reporting inappropriate content or users
Common questions
How do I reset my password?
Email me the username or phone number on your account and I’ll help you get back in.
How do I delete my account?
You can delete your account from the app’s settings at any time, or email me to request it. Your account and associated data are permanently removed within 30 days.
How do I report a user or inappropriate content?
Use the report option on the profile, review, or comment in question. You can also email me with the details and I’ll look into it promptly.
How do I import my movies from Letterboxd or IMDb?
Open your Profile, tap the settings gear, and choose the Letterboxd or IMDb import option. Upload your exported data file and your films are matched automatically.
Where does the movie information come from?
From The Movie Database (TMDb). Titles, cast, crew, posters, and streaming availability are provided through their API.
Is Ever After free?
Yes. Ever After is completely free to use.
For a faster answer
When you write in, it helps to include:
- Your Ever After username
- The device you’re on (iPhone model, iOS version)
- What happened, including any error message
- A screenshot, if you have one